Privacy Policy
Last Updated: January 2025
Saudi Elan Trading Company (“Saudi Elan,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.saudi elan.com] or interact with our digital services.
1. Information We Collect
a. Personal Information
- Name, company name, job title
- Email address, phone number, business address
- Project details or inquiry messages you submit through our contact forms
- Browser type, device information, operating system
- IP address, geographic location (city or country level only)
- Pages visited, time spent on site, and referring URLs
c. Cookies and Tracking Technologies
Our website uses cookies and similar tools to enhance functionality, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.
2. How We Use Your Information
We use the collected data to:
- Respond to inquiries, requests for quotations, and consultation bookings
- Process and manage ongoing client relationships and projects
- Send updates, offers, and relevant information about our products or services (only with your consent)
- Improve our website, marketing campaigns, and customer experience
- Comply with legal, regulatory, or contractual obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share limited information only with:
- Authorized Employees and Departments – to manage your inquiries or projects.
- Trusted Service Providers – such as IT hosting, analytics, or logistics partners, bound by confidentiality agreements.
- Legal or Regulatory Authorities – if required by law, court order, or to protect our rights and property.
All third parties handling your data must comply with our privacy and security standards.
4. Data Security
We employ appropriate technical and organizational measures to protect your personal information against loss, misuse, or unauthorized access. Examples include:
- Encrypted data transmission (SSL/HTTPS)
- Restricted access to internal systems
- Regular data security reviews and employee training
Despite our efforts, no electronic transmission or storage system is completely secure. By using our website, you acknowledge this risk.
5. Data Retention
Your personal information will be retained only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, or resolve disputes. When no longer needed, data will be securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access and request a copy of your personal data
- Request correction or update of inaccurate information
- Request deletion of your personal data (“right to be forgotten”)
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at privacy@saudi elan.com.
7. Marketing Communications
8. International Data Transfers
9. Links to Third-Party Websites
If you are accessing our website from outside Saudi Arabia, your information may be transferred to and processed in Saudi Arabia, where data-protection laws may differ. We ensure that all data transfers comply with applicable privacy regulations.
10. Updates to This Policy
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact:
Saudi Elan Trading Company
King Abdul Aziz Road, Al Khobar 6945 – 31952
P.O. Box 32276, Al Khobar 34428 – 2504
📧 rfq@saudielan.com
📞 +966 13 895 2343
